It's a little different on every tour. The exact information for the individual tours can be found in the description of the activities. In general: A good general health condition is a prerequisite. Health impairments and restrictions regarding a head for heights and swimming skills are taken into account when planning the tour.
Yes sure! Our business liability insurance covers liability claims that are culpably caused to a third party through our business activities. This liability risk exists for purelements® as a legal person as well as for the individual employees. In addition, all of our freelance guides have their own public liability insurance.
No. The customers are not insured by purelements® and are responsible for organizing their own insurance. Customers must be in good health and must have accident insurance that covers the cost of rescue from an emergency. Contract cancellation insurance is also advisable. Although all activities are carried out with competent personnel and safe methods, accidents ...
No. Alcohol, for example, slows down the ability to react and makes you unable to concentrate, and vascular complications due to the cold water could occur. Full attention is required to participate in our activities. Drunk people are excluded from participation without exception.
Yes. Participants must have basic swimming skills, but they certainly do not need to be competitive swimmers. Going into a canyon or cruising a river as a non-swimmer is definitely not a good idea.
Yes. After each activity, the guides wash the equipment to ensure a clean start to the next day. Purelements® uses biodegradable products that still reliably kill bacteria. Purelements® makes every effort to hand out dry equipment, although it can sometimes happen that the equipment is still damp from a previous tour. This is not an ...
Yes. Purelements® has to deal with complex logistics at times. For this it is imperative to book in advance. Bookings are made no later than 12 hours before the start of the tours to ensure the quality and safety of the tours. This gives purelements® enough time to check the actual weather and water conditions. ...
All customers must meet the minimum requirements if they are to participate or want to participate in an activity. Details on customer requirements are listed in our "Terms and Conditions", which are presented to the customer with every booking. During the booking process, customers are required to provide all of the following standard information per ...
Participants must sign a waiver. This includes: I, the participant in the mentioned event, hereby confirm, • that I meet the prerequisites for participation and the requirements of the event according to the announcement. • that I am of legal age or duly represented by law when submitting this declaration. • that I am healthy ...
If we are not sure whether we can carry out the tour, we will contact you at least 24 hours before the start of the activity. Purelements® uses the current information (actual water level, weather situation and local situation) to decide whether the activity can be carried out. We have the right, rather the obligation, ...
